Delivery

Koksoak works directly with producers, which is why we can offer you competitive prices.

The displayed price of our products indicates their value and includes the cost of standard or express delivery. If customs fees or VAT apply to your country or the selected products, this will be clearly indicated in the " Shipping Method " section during checkout.

Ordering and delivery process:

Once you have completed your order, we will notify you by email when it has been processed and shipped. This email will include details regarding the estimated delivery time and tracking information, if applicable.

Since we work directly with suppliers, your order may be shipped in separate packages. This is normal, so don't be surprised! Products are shipped as soon as they are available.

Here is the average delivery time we aim to offer you:

- Canada and the rest of the world: 6 to 12 days following shipment

We know it's important to offer you reasonable delivery times, and we work every day to improve them. Our goal is to offer you the best possible price for your product while maintaining acceptable delivery times – that's our balance.

Rest assured that we always choose the fastest delivery method.

Here are some of the factors that can cause your order's delivery time to vary beyond the average. This timeframe will vary for reasons beyond our control.

If you would like more information about our delivery process or wish to share your feedback, please do not hesitate to contact us at the following address: info@koksoak.com